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Party Rental Frequently Asked Questions

Party Rental Frequently Asked Questions

Are bouncers / slides clean?

Yes. All inflatables Bouncers are thoroughly cleaned and sanitized before being delivered to your party. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. We also safety check all equipment before it goes out to our clients. This way, you are always guaranteed a unit that is safe, clean and in good working order. Our goal is the safety of the children.

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Do we need to supply any extra equipment?

No. We supply only what is needed to get the bouncers up and running. We have extension cords reaching up to 50 feet that will give us a wide area to work from.

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Can you set up an inflatable in parks / public places?

Yes, we can. A member of our staff is required to remain on site while our equipment is on public property in order to supervise the children. Adult supervision is always expected when events take place on private property. An additional fee will be charged if a generator needs to be provided to you. You will need to contact the park you’ve chosen to have the party at and ask for permission.

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Does lessee need to provide power?

Yes, an outlet no more than 50 ft. away is needed. Generators are available upon request for an additional charge.

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How many children can fit in a bouncer?

Unit Size: 11x11, Children: 6... Unit Size: 13x13 Children: 8... Unit Size: 15x15, Children: 10... Unit: Dry or Wet Slide, Children: 1... Unit: Double Lane, Children: 2... Unit Combo, Children: 8.

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What if the bouncer/slide is damaged during the party?

There will be no charge if equipment is damaged due to a defect in the unit. In the event unit is damaged due to negligence, Lessee shall pay Lessor the full fair market value of the unit.

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What should be done if it starts to rain?

Bouncers/ Slides should be deflated and blower moved out of the rain. You can inflate it again as soon as the rain stops. Caution is required when inflating equipment again, water is slippery. Equipment needs to be dried to assure safety.

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lessee need to provide a hose and water for the slide?

Yes, you will need a hose long enough to reach the slide from your water faucet.

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What happens if the reservation is cancelled?

If reservation is cancelled due to bad weather and you call us before our driver leaves our warehouse, a credit good for up to 60 days will be issued. Once the equipment is set up, balance is due in full and no credit will be issued. Any other cancellation will result in forfeiture of your deposit.

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Do you require a deposit?

20% deposit is required at time of booking.

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What are the rules when using bouncers or water slides?

No shoes, no food, no drinks, no gum, no cigarettes, no silly string, no confetti, no sharp objects, no rough play, no flips, no hanging from nets, no jewelry.

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Is it cheaper if we pickup the bouncer ourselves?

No. In fact, Party Bouncers Rental INC does not allow pick ups. All of our drivers are trained as professional installers and are certified by Party Bouncers Rental to be the exclusive installer of our equipment. Our insurance requires that our installers do an onsite inspection as well. Where the safety of your children is concerned, we do not take any chances.

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Can you set up the inflatables anywhere?

The best option is to place the inflatables on top of grass which should be mowed 2 to 3 days before the event. Event location area must be flat and clear of rocks or any other debris to ensure the safety of the bouncer and its riders.It is the customer's responsibility to clean area prior to set up. Inflatables need to be in an open area, far from trees, wires or any other thing that may cause tears, about 20 feet high. You will need to add at least 4 feet around the perimeter, so approximately 17' x 17' for a 13' x 13' bouncer.

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Are there any cleaning fees?

We will only charge you a $25.00 cleaning fee if there are any food and/or drink stains. NO SILLY STRING is allowed to be used in or around our equipment. There will be a $50.00 fee for each stain caused by Silly String. Our staff will contact you immediately if there is a problem with the condition is which our equipment is returned to us.

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How many hours is the rent of the inflatable?

8 Hour of Maximum

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Why rent a bounce house?

Kids love bouncing on the inflatables because they are colorful, bigger than life toys. If they get a bounce house for a party o event, they will not run short of playmates, since all kids enjoy the fun-filled experience. Moreover, these healthy bouncers are available in different themes, styles, color and sizes that help to capture the imagination of the kids who adore playing in them. They are also available depending on the age groups that attend the special event. The common categories in bounce house inflatables are the basic ones, the combo units, the obstacle courses, slides and the sports/interactive ones. Overall, with an infinite assortment of fun activities, bounce houses are healthy and ideal for any event. So, no matter what, with bounce houses the kids at your party will surely have an enjoyable.

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This privacy policy sets out how Party Bouncers Rental uses and protects any information that you give Party Bouncers Rental when you use this website. Party Bouncers Rental is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Party Bouncers Rental may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@partybouncersrental.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Sunrise, Florida.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.